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Terms & Conditions

Terms & Conditions

Last Updated: 07th October 2026

Welcome to the official website of Himanshu Roy Foundation (“Foundation”, “we”, “us”, or “our”), a Section 8 company registered under the Companies Act, 2013 and operating as a non-profit organisation.

By accessing this website or making a donation through the website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

  1. About the Organisation

Himanshu Roy Foundation is a Section 8 non-profit company established under the Companies Act, 2013, with the objective of undertaking activities in accordance with its Memorandum of Association and applicable laws.

The Foundation undertakes and supports programmes and initiatives relating to social welfare, healthcare, education, community development and other activities falling within its stated objects and objectives.

Any income, contributions or donations received by the Foundation are applied towards furtherance of its objects and objectives in accordance with applicable laws and regulations.

  1. Nature of Donations

Payments made through this website are voluntary donations or contributions made towards supporting the programmes, initiatives and activities of the Foundation.

A donation does not constitute the purchase of any product or service.

By making a donation, you acknowledge and agree that:

  • The donation is made voluntarily.
  • You are not purchasing any goods or services in exchange for the donation.
  • The Foundation may utilise the donation towards its programmes, initiatives, activities and other requirements consistent with its stated objects and objectives.
  • Donations may be pooled with other contributions and allocated according to the requirements and priorities of the Foundation.
  • Making a donation does not confer any ownership, membership, management or other rights in the Foundation upon the donor.
  1. Eligibility to Make a Donation

By making a donation through this website, you confirm that:

  • The information provided by you is true and accurate.
  • You are legally authorised to use the payment method used for the donation.
  • The funds used for the donation are lawfully owned by you or you are authorised to make the payment.
  • The donation is not being made for any unlawful or prohibited purpose.

The Foundation reserves the right to decline, hold or return a donation where required by applicable law or where the transaction appears suspicious, fraudulent or otherwise inappropriate.

  1. Online Payment Processing

The Foundation may use third-party payment gateways and payment service providers to process online donations.

Payments may be made using credit cards, debit cards, UPI, net banking, wallets or other payment methods supported by the applicable payment gateway.

The Foundation does not directly collect or store sensitive payment credentials such as credit/debit card numbers, CVV numbers, UPI PINs, internet banking passwords or other payment authentication credentials.

Such information is processed by the applicable payment gateway, bank or payment service provider in accordance with their respective security practices, terms and policies.

  1. Payment Gateway and Third-Party Services

Online donations are processed through third-party payment gateway providers.

The Foundation shall not be responsible for any failure, delay, interruption, rejection or technical issue caused by payment gateways, banks, card networks, UPI service providers, internet service providers, payment processors or other third-party service providers.

Your use of a third-party payment service may also be subject to the terms, conditions and privacy policies of the relevant service provider.

  1. Successful Donation

A donation shall be considered successfully completed only after confirmation of the transaction is received from the applicable payment gateway or banking/payment service provider.

Following a successful transaction, the Foundation may issue a donation acknowledgement or receipt using the information provided by the donor.

If your account has been debited but the donation has not been confirmed, please contact the Foundation with the relevant transaction/reference number.

  1. Failed Transactions

If a payment transaction fails but the amount has been debited from the donor’s bank account or payment instrument, the donor should allow the applicable banking/payment gateway system to process the transaction reversal.

Where the payment has not been received by the Foundation, any reversal or refund shall generally be processed through the original payment method in accordance with the applicable bank/payment gateway timelines.

The Foundation will reasonably assist the donor in resolving such issues upon receiving the relevant transaction details.

  1. Donation Refund and Cancellation Policy

Since donations made to the Foundation are voluntary contributions, successfully completed donations are generally non-refundable and cannot be cancelled.

However, a refund may be considered in exceptional circumstances, including:

  • Duplicate payment caused by a technical error;
  • Payment debited from the donor but not received by the Foundation;
  • Incorrect amount charged due to a technical or payment-processing error; or
  • Any other circumstance where a refund is required under applicable law.

Refund requests should be submitted within 7 days from the date of the transaction.

The request should include the donor’s full name, email address, contact number, donation amount, date of transaction, transaction/reference ID and reason for requesting the refund.

The Foundation may verify the transaction before approving any refund.

Where a refund is approved, it will generally be processed through the original payment method. The time required for the refund to appear in the donor’s account may depend on the bank, card issuer, payment gateway or other payment service provider.

  1. Donation Receipt

Where applicable, the Foundation may issue a donation receipt or acknowledgement based on the information provided by the donor.

The donor is responsible for providing accurate information required for issuing the receipt.

The Foundation shall not be responsible for incorrect or incomplete receipts resulting from inaccurate information provided by the donor.

  1. Tax Benefits

Any tax exemption, deduction or other tax benefit associated with a donation shall be subject to the applicable provisions of Indian tax laws and the eligibility of the donor.

The Foundation does not guarantee that a particular donation will qualify for a tax deduction or exemption.

Donors should consult an appropriate tax professional or refer to applicable government regulations to determine their eligibility.

  1. Foreign Donations

Where foreign donations are accepted, such donations shall be accepted and utilised strictly in accordance with applicable Indian laws, regulations and permissions relating to foreign contributions.

The Foundation reserves the right to reject, return or otherwise deal with any foreign contribution where acceptance or utilisation is not permitted under applicable law.

  1. Use of Donations

The Foundation may use donations towards its programmes, initiatives, projects, operational requirements and other activities that are consistent with its Memorandum of Association, stated objects and applicable laws.

Unless specifically agreed or required by applicable law, a donor does not have the right to direct the Foundation to use a donation for a particular individual, project or activity.

The Foundation may allocate funds based on its prevailing requirements, priorities and objectives.

  1. Donor Information and Privacy

Information provided by donors may be used for processing donations, issuing receipts, maintaining financial and statutory records, communicating with donors, responding to queries, preventing fraud and complying with applicable legal and regulatory requirements.

Personal information will be handled in accordance with the Foundation’s Privacy Policy.

  1. Fraudulent or Unauthorised Transactions

If you believe that a donation transaction has been made without your authorisation, you should immediately contact your bank or payment service provider and notify the Foundation.

The Foundation reserves the right to investigate suspicious or potentially fraudulent transactions and cooperate with banks, payment gateways, law-enforcement agencies and regulatory authorities where required.

  1. Website Content

The Foundation endeavours to keep the information published on this website accurate and up to date.

However, the Foundation does not guarantee that all website content will always be complete, accurate, current or free from errors.

The Foundation may modify, update or remove website content without prior notice.

  1. Intellectual Property

All content available on this website, including the Foundation’s name, logo, text, photographs, graphics, designs and other materials, is owned by or lawfully used by the Foundation unless otherwise stated.

Unauthorised copying, reproduction, distribution, modification or commercial use of website content is prohibited without prior written permission from the Foundation.

  1. Prohibited Activities

Users shall not use the website or donation facility:

  • For any unlawful or fraudulent activity;
  • To make donations using illegally obtained funds;
  • To submit false or misleading information;
  • To interfere with the operation or security of the website;
  • To attempt unauthorised access to the website or payment systems; or
  • In any manner that violates applicable laws or regulations.
  1. Limitation of Liability

To the maximum extent permitted by applicable law, the Foundation shall not be liable for any loss, delay, damage or inconvenience arising from payment gateway failures, banking or payment-processing errors, internet or network interruptions, delays in payment confirmation, delays in refunds caused by banks or payment service providers, or events beyond the reasonable control of the Foundation.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded under applicable law.

  1. Changes to These Terms

The Foundation reserves the right to modify or update these Terms & Conditions from time to time.

Any changes will be published on this page along with the updated “Last Updated” date.

Continued use of the website after changes are published shall constitute acceptance of the revised Terms & Conditions.

  1. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of the Foundation, subject to applicable law.

  1. Contact Us

For questions relating to donations, payment transactions, refunds, receipts or these Terms & Conditions, please contact us:

Himanshu Roy Foundation
Website: https://himanshuroyfoundation.org/
Email: contact@himanshuroyfoundation.org
Phone: +91 97680 63398
Registered Office: Mumbai, MH, India